The problem with “just ask for Google”
Unhappy customers still go public. Happy customers often stay silent. You get skew without a system.
Outcome 1 — happy customers
A frictionless private thank-you path plus a one-tap Google invite turns good visits into public proof.
Outcome 2 — unhappy customers
You hear the issue first, reach out, and often prevent a one-star surprise — without blocking their right to review publicly.
Both outcomes need the same public invite
Compliance and trust require that every customer gets the public invitation. Private first; public always offered.
Ready for a system that runs while you work?
ReviewWizard gives local businesses a private feedback step and a public review invite for every customer — hosted, branded, and live in about a day.